Support
Tell us what is in the way.
Documentation first if you are in a hurry, the Discord if you want a fast second opinion, and email if it is account-specific. All of it is read by the people who build the thing.
Documentation
How the canvas, planning, sync and enterprise controls work, with the keyboard shortcuts.
Community Discord
Other studios, workflow questions and the fastest route to a “yes, here is how”. Open to everyone, including the free plan.
Email support
support@ceyu.org, for anything tied to your account, your licence or your data. Priority handling on Pro and above.
Write to us
Send an encrypted support request directly to our support queue. If the protected online channel is unavailable, you can still use your own mail program.
Sent
We have your message. If you left an address, the answer goes there.
Before you write, it might already be answered
Storage, encryption, formats, imports, seats and refunds are all covered in the FAQ.